**Effective Date: March 25, 2025**
Welcome to **SunDealer.us** (“SunDealer,” “we,” “our,” or “us”). We’re thrilled to have you here and aim to make our websites, applications, tools, and other offerings (collectively, the “Services”) valuable to you. This privacy policy (“Privacy Policy”) explains how we handle information related to you—our website users, customers, partners, and others (“you” or “your”)—including what data we collect, why we use it, and your rights regarding that information.
At SunDealer.us, your privacy and the security of your personal details matter to us. We collect and process information to enhance your experience with our Services, and we’re committed to doing so responsibly.
In this Privacy Policy, “data” refers to all information we gather about you and your interactions with our Services. We break this down into specific categories later in the “data We Collect and How We Use It” section. “data” includes anything you provide or upload while using our Services, but we only process personal information with your permission and in line with our Terms of Service or other agreements you have with us.
“data” doesn’t include anonymous information that can’t identify you (“Anonymized data”). We own all rights to Anonymized data and may use it freely for our business purposes without compensation or attribution.
This Privacy Policy applies to everyone who engages with us, online or otherwise. We’ve organized it to clarify how different sections apply to different users. Questions? Reach out to us at **info@sundealer.us**.
DESCRIPTION OF SERVICES
SunDealer.us connects property owners with solar energy solutions through our trusted network of partners. The term “Services” covers our website, apps, tools, and any future offerings we provide directly to you.
LAWFUL BASIS FOR PROCESSING
Some regions require us to explain the legal grounds for handling your data, which we detail in the “Data We Collect and How We Use It” section and throughout this policy. Generally, we rely on your consent or our agreement with you as the basis for processing.
By using our Services or interacting with us online, you agree to our handling of your data as outlined here. If consent is the basis, you can withdraw it anytime, and we’ll stop processing—though this might limit your access to some Services. Withdrawing consent does not affect our use of Anonymized data or processing required by law or other legal grounds (e.g., fulfilling a contract or defending legal claims).
When you sign up for our Services—whether online by clicking “Accept” or through a written agreement—we process your data to deliver on that deal. If based on a contract, withdrawing consent only applies after the contract’s purpose is complete and legal obligations end.
We always follow applicable laws and stop processing your data when our legal basis expires.
INTENDED USERS
Except where we process data specifically to provide Services, we don’t knowingly collect data from users under 13. If we discover we’ve done so unintentionally (outside of Service delivery or legal requirements), we’ll delete it promptly, subject to legal obligations. Users under 18 may need a parent or guardian to exercise certain rights. If you think we’ve improperly collected data from someone under 13, contact us at **info@sundealer.us**.
DATA WE COLLECT AND HOW WE USE IT
Here’s what we collect when you use our Services. We don’t sell your data or share it restrictively (as defined by laws like the CPRA). We only use it for the reasons we collected it unless you agree otherwise. Below are the categories:
- **What It Is**: Your name, email, address, phone number, and other details you give us when signing up or later, plus your username or account type.
- **Why We Process It**: Based on your consent and our contract—it’s essential for providing some Services and managing our relationship with you.
- **How We Use/Share It**: Only we, you, and our partners (if needed) see it. We might share it with service providers who help us run things (they’re bound to keep it confidential). We use it to deliver Services and may contact you about our offerings—you can opt out anytime.
B. Engagement data
- **What It Is**: Info you enter into our Services—like feedback, preferences, comments, or media (photos, videos)—but not Usage data (see below).
- **Why We Process It**: Based on our contract, our duty to provide Services, and our interest in improving them.
- **How We Use/Share It**: Accessible to us, you, our staff, and select third parties helping us (they must keep it private). Some data (e.g., forum posts) may be visible to other users if you share it voluntarily—you take the risk there. We assume you have rights to anything you upload per our Terms. We might turn it into Anonymized data, which we own and can use freely, even if you ask us to delete the original.
C. Usage data
- **What It Is**: Details about how you use our Services—visit times, settings changes, technical stuff (IP address, device type, browser), and interaction timing (not content).
- **Why We Process It**: Based on our contract, Service delivery, and improving what we offer.
- **How We Use/Share It**: We, you, and limited third parties (bound by confidentiality) access it. We use it to tweak Services and might share it at your request. It can become Anonymized data, which we own, even after deletion requests.
D. Supplemental Mobile data
- **What It Is**: Voice commands, precise location (GPS), or photos/videos—if you allow it via your device.
- **Why We Process It**: Based on our contract, Service delivery, and enhancement.
- **How We Use/Share It**: Only used with your permission and shared with necessary parties for that purpose.
SHARING YOUR INFORMATION
We don’t sell or restrictively share your data (per CPRA). Here’s how we might share it otherwise:
- **Your Request**: We’ll share it with third parties if you ask, to support our Services.
- **Vendors**: We use third-party help for Services, sharing only what’s needed under strict privacy rules.
- **Partners**: We might let partners offer you stuff through our Services or email—you decide if you’re in, and they follow their own privacy rules.
- **Service Providers**: Third parties might send emails or analyze usage for us, using only necessary data and keeping it confidential.
- **Business Changes**: If we merge or sell assets, your data might transfer without notice.
- **Legal Needs**: We’ll share if law requires it or to protect our rights, safety, or against fraud.
- No mobile opt-in data (e.g., text consents) is shared with third parties for marketing.
TECHNOLOGIES WE USE
We use tools like:
- **Cookies**: Small files on your device to improve browsing (you can block them, but some features might not work).
- **Web Beacons**: Tiny files tracking page views or email opens for stats.
- **Geolocation**: To find your location for Services (turn it off in settings if you don’t want it).
- **Widgets/APIs**: To show our content on partner sites.
- **Other**: Device IDs or caching to understand usage.
“DO NOT TRACK” OPTIONS
Some browsers have “Do Not Track” settings. We try to honor them but can’t guarantee full support due to tech variety, so some tracking might happen.
YOUR RIGHTS REGARDING YOUR DATA
You may have rights like:
- Accessing, fixing, or deleting your data.
- Objecting to or limiting processing (this could affect Service access).
- Requesting data portability.
- Opting out of marketing (via “Unsubscribe” links).
- Avoiding automated decisions.
- Filing complaints with regulators.
- Limiting sensitive data use (per CPRA).
We might verify your identity before acting. Exercising rights could limit Services, and we’ll comply as fast as law allows. Contact us at **info@sundealer.us** to use these rights.
California Privacy (CCPA/CPRA)
If you’re in California, you can request data details from the past 12 months without discrimination. We act as a “business” under these laws—questions? Email **info@sundealer.us**.
SECURITY
We take reasonable steps—technical, physical, and administrative—to keep your data safe, limiting access to staff who need it.
THIRD-PARTY POLICIES
Links to third-party sites or tools follow their privacy rules, not ours. Check their policies if you’re unsure.
DATA RETENTION
We keep data as long as needed for its purpose or required by law, even after our relationship ends, for things like fraud prevention or business analysis (using Anonymized data).
AMENDMENT OF THIS PRIVACY POLICY
We can update this policy anytime, posting changes online. Your continued use means you accept them. Check back occasionally—the effective date is at the top.
For questions or concerns, email us at customer.support@sundealer.us or call us at 415-839-1468
Now that you've entered the correct password, enjoy your stay.